How to Raise a Grievance

At Quantum Research, we are dedicated to ensuring the satisfaction of our clients and maintaining the highest standards of service. However, we understand that there may be occasions where you may have concerns or grievances that need to be addressed promptly and effectively. We take all feedback seriously and strive to resolve any issues in a fair and transparent manner. If you have a grievance related to any aspect of our services, we encourage you to follow these steps to ensure that your concerns are addressed efficiently

• In most cases, grievances can be resolved informally by discussing the issue directly with the individual or department involved. We encourage you to first contact your designated point of contact or the relevant department to discuss your concerns.
• You can do this by email at phdhelp@quantumresearch.in or by calling our customer service at tel 080 4168 7972.
• If your grievance cannot be resolved informally or if you are not satisfied with the resolution, you may submit a formal grievance through the grievance form available on this page. The escalation contact will review the case and take necessary actions to ensure a fair resolution.